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Independent research firm Smith & Henderson collected franchisee feedback via a set of surveys, which asked them about the leadership, culture and training provided by their franchisor.
The responses were benchmarked against franchisors in the same sector, with the top-rated trio presenting to an expert judging panel.
Mac Tools was named the overall winner in the 'Man in a Van' category, based on a combination of franchisee feedback and the judges' views.
Lesley Cobb, Mac Tools' franchise operations and recruitment manager, says: "This is fantastic recognition for the whole Mac Tools team and the tireless work they put in for the benefit of our network. We're so passionate about helping our franchisees succeed, so to win an award based on their feedback is very special to us.
"Mac Tools is a true family of business owners and support staff, and working together is what drives us all forwards. The dedication of our franchisees to provide exceptional service is matched only by the commitment of our team to deliver what is now officially the best business opportunity in mobile franchising."
Steven Frost, CEO of Smith & Henderson, adds: "We would like to congratulate all the winners and finalists. What makes these awards unique is they are based on feedback from the real experts: thousands of actual franchisees.
"In 2017, the quality of entrants was fantastic, with the vast majority of franchisees saying they would recommend their franchise to a prospective franchisee."
Unleash your inner entrepreneur at The Franchise Exhibitions Find out more about running your own business with the support of an established brand at the UK’s flagship franchise exhibitions. Upcoming events:<span style="font-si
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