Radfield Home Care launches 20-day franchise training package

Radfield Home Care has launched a new 20-day training course for franchise partners joining the network.

With franchising providing many a route to first-time business ownership, Radfield recognised the need for a comprehensive training programme that ensures its franchise partners are well versed in not just the healthcare sector, business model and operations, but also the day-to-day duties and tasks a business owner is responsible for.

Beginning with an introductory five-day induction course, franchise partners learn the core elements of Radfield’s operations: compliance, recruitment, client attraction, marketing and the basics of business ownership.

A further 15 days of training are provided over the following weeks to fully embed software, bring on board the franchise partner’s new registered care manager, develop digital marketing skills, review compliance and Care Quality Commission expectations, and much more.

Franchisor and GP Hannah MacKechnie says: “By the end of the introductory training week, our franchise partners have the know-how required to operate a Radfield Home Care business with the guidance of our support team.

"However, we have developed an extended training course to ensure that every aspect of operating a Radfield franchise business is reviewed in detail, allowing our franchise partners to have the full range of skills, understanding and know-how to develop sustainable homecare businesses.

"Throughout their entire franchising journey, all franchise partners have continued access to the support team for additional guidance, advice and training, meaning as the model and industry evolves, Radfield franchises are always ahead of the curve."