Mac Tools franchisee Kerry Flatman explains the benefits of going into business with your family

Kerry and Graham Flatman’s son Matt was already a franchisee with Mac Tools, when they decided that taking on the franchise areas adjacent to Matt’s was an opportunity too good to miss. Kerry explains how they launched their own business. 

How did you start the process of becoming Mac Tools franchisees?

We fancied a change from our jobs, our other children were no longer at home and it seemed like a really good opportunity. We went to The National Franchise Exhibition to find out more – to talk to some franchisors and listen to a couple of the free seminars.

What happened next?

Mac Tools reps visited us to give a presentation and hold an informal interview. After that we each spent a day out in a van with another franchisee, seeing if it was right for us. It was really good. I went out with another woman, which was good as the industry is generally very male-dominated. After this we had another, more formal interview at the head office. Then, once the finance was sorted, we were ready to go!

What’s it like working together? What skills do you each bring?

We really enjoy having our own business and doing it together. We bounce ideas off each other. Also, we’ve got a mix of knowledge. I was a nurse and am used to working with people, but Graham and Matt have the product knowledge and I’ve learnt a lot from them. I’m constantly asking questions. 

As you’re living and working together, how do you find a balance?

We have to be quite strict with ourselves about work and say “that’s enough, let’s stop!”

What are your plans for the future of the business?

We’ve only just entered our second year, but perhaps in the future we’ll think about getting a fourth van and an employee.

Would you recommend franchising to others?

Yes! Having your own business is brilliant – we just came back from holiday recently and it is so much easier going back to work when you are working for yourself rather than for someone else. We have no regrets!