Making work (and life) fantastic through technology
Published: 07 January 2019
One of the most exciting aspects of Fantastic Services is their technological approach toward solving everyday problems. In the last couple of years, the company has been focused on making its range of property maintenance and improvement services as accessible as possible to its customers. This has been achieved through their online business model as well as the development of a few key technological advancements that can be defined as revolutionary for an industry that was seriously lagging behind in terms of digital solutions.
But how does this approach translate to the franchise partners of Fantastic Services and the tradespeople who carry out the actual physical work? In the words of Rune Sovndahl (co-founder and CEO): “Fantastic Services took a traditionally offline industry and made it modern and online, giving users real-time access to prices and service availability."
Real-time service availability and access to price rates
The customers of Fantastic Services can easily make online bookings as they can view the prices and availability of the specific services they need. This constant stream of bookings and queries is processed by a Customer Relationship Management system that has been built from scratch for the needs and purposes of Fantastic Services.
Automatically assigning the most suitable pro for the job
So, when it's time for a certain service to be carried out, the CRM is able to automatically assign the job to an available tradesman who can carry it out. The system is able to automatically assign jobs to the most suitable technicians who can complete them based on availability, set of skills, professional equipment, and even the actual proximity of the pro to the customer's address.
Day-to-day work made simple with a mobile app
All service providers use the Bfantastic mobile application in their day to day work. The app contains their schedule for the day and allows the technicians to communicate with their customers and managers.
Giving franchise partners a tech-driven start
The technological functionalities developed by Fantastic Services unlock a tremendous time- and cost-saving optimisation of the everyday work process and they are made available to every new franchise partner, no matter the size of their business. In addition, the company boast a flexible franchise model and a simple on-boarding process. As of 2018, Fantastic Services offers Master Franchise opportunities in the United Kingdom and worldwide, giving business partners a sure kick-start of their business that is powered by technology.
Fantastic Services is taking the property maintenance and improvement industry into the digital age, optimisng every process along the way. So, if you happen to be a service provider yourself who realises the value of technology in an ever-changing business landscape, then this might be the franchise you’ve been looking for.
