Caremark

Caremark strengthens head office team

This year has seen Caremark’s network of franchisees continue to grow and its businesses continue to build.

With a network of more than 100 offices delivering Caremark’s bespoke care and support service to hundreds of vulnerable individuals, maintaining Caremark’s high standard of service (as well as compliance with both the Caremark model and CQC legislation) is paramount.

To enable franchisees to continue achieving this, David Glover, Caremark’s managing director, has appointed two new compliance managers to cover Caremark’s northern and southern regions respectively.

Welcoming Alan Frew for the north and Sharon Kemp for the south, these new roles remove the compliance function from the regional development managers (RDMs), who historically covered both business development and compliance.

Commenting on this change, David Glover says: “We wanted to enable our RDMs to concentrate on supporting our franchisees with growing their businesses. Separating out the critical assessment of care compliance from creating a positive environment for business development is an ideal solution.”

Caremark’s franchisees have welcomed this initiative and are pleased to have further skilled support available to them, enabling them to achieve even more with their businesses