Minster Cleaning nominated for Franchisor of the Year
Published: 08 March 2019
Minster Cleaning has been shortlisted for Franchisor of the Year at the 2019 bfa HSBC Franchise Awards.
The awards evening, which will be held by the British Franchise Association (bfa) at the Vox, Birmingham, on 27 June, is a major event in the franchising calendar. A nomination proves the business works ethically and in the best interests of franchisees and staff.
Cleaning Services began in 1982 and has been a full member of the bfa since 1992. The company has branches across the UK and employs more than 5,000 people. Half of Minster’s franchisees have built up businesses with sales of more than £1million and the top branches have each achieved annual turnover in excess of £2million.
Minster’s managing director, Mike Parker, says: “Our network has gone from strength to strength, resulting in a joint network turnover of £40million last year.
“Our high overall franchisee satisfaction scores have also increased, which is extremely pleasing.
“Training and support have always been crucial to the success of Minster franchisees. We have invested heavily in improvements to our internal training programmes and enhanced our operational platforms to increase efficiencies and improve standards.
“Our franchisees benefit from a highly effective marketing strategy, and ongoing support covers operational management, administration, bookkeeping and IT, as well as professional advice in the complex fields of employment law and health and safety.”
Pip Wilkins, CEO of the bfa, congratulated the cleaning service: “Minster Cleaning showed how it has really gone above and beyond for its network, which is one of the fundamental reasons why it has been nominated.”
Andrew Brattesani, head of franchising at HSBC, adds: “I’m delighted Minster Cleaning has been nominated for the Franchisor of the Year award.
“From large corporate companies to individuals requiring commercial properties to be cleaned, Minster Cleaning covers it all, and it is fantastic to see its hard work and franchise model has led the team to this nomination.”
*Financial statistics are based on pre COVID-19 figures
