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Minster Cleaning held its annual awards ceremony recently at the Moor Hall Hotel & Spa in Sutton Coldfield.
It was the perfect venue to update the network about new initiatives and best practice, but, more importantly, celebrate franchisees’ outstanding achievements, including for long-service, marketing, operations and turnover milestones.

The final award of the evening, Franchisee of the Year – which is based on performance criteria assessed throughout the year, including sales, profitability, new business acquisition and customer retention – was awarded to Nick Barber.
The franchise partner for Northamptonshire, Nick joined Minster Cleaning in 1996 and started a new territory. He was also named Minster’s Franchisee of the Year in 2010, 2013 and 2015, and was a 2014 bfa HSBC Franchisee of the Year finalist in the B2B category.
The runner up was Richard Holdich from Minster’s Hull branch, while third place went to Kevin Jones and Bernie Hanley from the Birmingham and Black Country branch.
Two franchisees, Mark Coombes from the Hertfordshire branch and Peter Hawkins from the Teesside branch, joined Minster Cleaning’s £1million branch club.
Simon Vamplew from the Gloucester branch achieved the Highest Percentage Growth award within the ‘£1million-plus branch’ category. Paul Watts from the Derbyshire branch achieved the same award within the ‘£500,000 to £1million branch’ category.
Owner Alan Haigh and managing director Mike Parker presented the awards.
Mike says: “We are thrilled to once again award our franchisees for their hard work and determination throughout 2019. We have a very strong network and our franchisees are excellent people managers, which is key to a management franchise like ours.”
Across the Minster network, half of the branches are achieving sales of more than £1million, and top franchises are each achieving sales in excess of £2million. Annual turnover for the group is now over £40million.
Office cleaning is an essential service based on repeat custom and Minster has a diverse customer base with many contracts. This gives protection from the peaks and troughs experienced by so many businesses, and Minster’s large territories give enormous potential for expansion.
By following Minster’s proven business model, which has stood the test of time for 38 years, all franchisees have the opportunity to create a large and valuable business.
On average, franchisees have been with Minster for 14 years and some longer- serving franchisees are planning to retire in the next few years. There are currently resales available in Devon and Cornwall, and Nottingham.
New franchise opportunities include Buckinghamshire, Cambridge, Doncaster, Durham, Guildford, Leicester, London, Middlesex, Peterborough and Swansea.
Initial start-up cost is £28,225 plus vat, which covers licence, training, computer hardware, stationery and a £5,000 marketing launch package. In addition, between £40,000 and £60,000 working capital will be needed – finance is available from leading banks subject to status.
*Financial statistics are based on pre COVID-19 figures
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