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Home Instead

Home Instead is the UK’s No.1 homecare franchise. It was set up in 2005 and now has over 260+ franchises in the UK. The brand is well-recognised and...
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Investment Amount:
£100,001 - £250,000
Industry Sector(s):
Care Franchises

The power of love

Published: 14 February 2018

Being in love doesn’t always mean doing everything with your partner, sometimes it can mean the opposite. And that’s certainly the case with Home Instead Senior Care’s husband-and-wife franchisees Suhail and Tasnim Rehman in Scotland.

After witnessing former software company director Suhail’s Glasgow North territory growth in under three years, wife Tasnim, a business manager with Chanel cosmetics for 14 years, realised she saw her future with Home Instead too. But as a franchisee in her very own right.

It was the Home Instead ethos that Tasnim was experiencing through Suhail’s journey that started to call her away from a ‘lifetime’ in retail.

Tasnim said: “I was seeing the difference my husband’s business was making to people’s lives, how the Home Instead care model was truly helping clients and their families in turn. I was still working in retail but I was getting the Home Instead ethos by ‘osmosis’ you could say via Suhail.

“I had a dawning realisation that I wanted to own my own franchise, I was ready to be a businesswoman in my own right. After 14 years I was ready to ‘cut the cord’, leave Chanel and move from cosmetics into homecare.”

Tasnim opened her Glasgow South territory in 2016 and has never looked back.

Demonstrating the ‘power of love’, Tasnim explains: “There are husband-and-wife teams in the Home Instead network but they’re part of the same franchise office. It’s a bit different for us. As neighbouring franchisees there’s a healthy sense of competition between us but that’s complemented by the Home Instead spirit of collaboration too, so there’s practical support from National Office and peer support from Suhail as a franchisee on his way to a £1 million turnover business too.”

Today, the couple are united in their passion for the Home Instead franchise model and the support they have received from National Office at every step of their respective investment journeys. Together they are firmly focussed on maximising upon the business opportunity the Scottish homecare sector currently presents for each of their territories, their very own ‘love story’.

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