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Home Instead

Home Instead is the UK’s No.1 homecare franchise. It was set up in 2005 and now has over 260+ franchises in the UK. The brand is well-recognised and...
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Investment Amount:
£100,001 - £250,000
Industry Sector(s):
Care Franchises

Home Instead wins Best Franchise Management award

Published: 23 December 2019

Home Instead Senior Care has been named the winner in the Best Franchise Management category at the 2019 Best Franchise Awards, sponsored by Lloyds Bank.

Business development director Ruth Brown and operations director Katie Furey collected the award at the ceremony, which followed the two-day Best Franchise conference.

Home Instead was named as one of only 17 finalists across five categories by employee engagement specialist WorkBuzz, the organiser of the conference and awards.

Finalists were chosen based on feedback from their franchisees, gathered in a confidential franchise satisfaction survey conducted earlier in 2019. The scores gave Home Instead a five-star satisfaction rating for the sixth time and allowed it to be put forward as a finalist for the award.

Ruth says: “It’s fantastic to be winners in these awards as the win is based on feedback from our franchise network.

“In the survey conducted by WorkBuzz, our franchisees rated us on attributes such as the quality of our new franchisee induction training, the level and quality of ongoing support we provide, their relationship with us and whether they would recommend the Home Instead brand as a franchise opportunity to others.

“Their ringing endorsement of the brand and satisfaction with their franchise experience with Home Instead has gained us this award, so it is extra special for us.”

Steven Frost, CEO of WorkBuzz, adds: “Franchising is a fantastic industry, but with so many different franchisors all shouting about their support, it can be hard to identify the best franchise opportunities that truly deliver on their promises. The winners of the 2019 Best Franchise Awards are unique as it is based on feedback from thousands of actual franchisees.

“We’d therefore like to congratulate the winners – they are the crème de la crème of UK franchising. If you’re a prospective franchisee, while success isn’t guaranteed, these franchisors are a great place to start your search.”

Home Instead Senior Care is a management franchise, so no care experience is necessary. But if you are caring and passionate and have the skills to be an effective leader, you can embrace its exceptional business model and make a real difference.

For further information about joining Home Instead,visit its profile on Business Franchise

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